At eTech Prowess,
we try to ensure that our users have a rewarding experience while they
discover, assess, and purchase our courses, whether it may be instructor-led
classroom or online training programs.
As with any online purchase experience, there are terms and
conditions that govern the Refund Policy. When you buy a training course on
eTech Prowess, you agree to our Privacy Policy, Terms of Use and the points
below.
Cancellation & Refunds
(Classroom Training / Instructor-led Online Training)
eTech Prowess Private Limited reserves the right to postpone/cancel an event or change the location of an event because of insufficient enrollments, instructor illness, unavoidable plans or major events (like floods, earthquakes, political instability, mass violations, etc.)
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Enrollment fee paid by the candidates for any of the instructor led/ Virtual Trainings is nonrefundable.
- In case eTech Prowess cancels the Course, 100% refund will be paid to the candidate.
- If a cancellation is done by a candidate 15 days (or more) before the start of the Course, then the registration fee of ₹ 5,000/- or 5% of course whichever is higher will be deducted.
- If a cancellation is done by a candidate between 14 – 7 days before the start of the Course date, then there would be a deduction of ₹ 10,000 or 20% of the course fee whichever is higher.
- If a cancellation is done by a candidate between 6 – 3 days before the start of the Course date, then there would be a deduction of ₹ 16,000 or 30% of the course fee whichever is higher
- If a cancellation is done by a candidate within 3 days before the start of the Course date, then there will be a deduction of ₹ 25,000 or 50% of the course fee whichever is higher
100% Money Back Guarantee
- eTech Prowess believes in quality and professional approach in what we offer, which earned reputation from industry & professionals. For this reason, there will be trial sessions of 10 days for every course from the commencement.
- We understand & value your investment of money & time, for your career growth. If you feel that the course does not meet your quality expectations as published on our website, 100% of your payment will be refunded, if you cancel within the trail sessions.
Money back guarantee is void if the participant has accessed more than 10% content or downloaded any material.
All refunds will be processed within 10 working days after the refund request is approved by eTech Prowess Private Limited.